Privacy Policy

1. Information We Collect

PremierU may collect personal information and health-related information when you interact with our website or services.

Personal Information

This may include:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Appointment scheduling information
• Payment and billing information

Health Information

If you become a patient, we may collect health-related information necessary to provide medical care, including:

• Medical history
• Current medications
• Symptoms or conditions
• Laboratory or diagnostic results
• Treatment plans and provider notes

This information may constitute Protected Health Information (PHI) and is handled in accordance with applicable healthcare privacy laws.

Website Usage Information

When you visit our website, certain information may be automatically collected through cookies and analytics tools, including:

• IP address
• Browser type
• Device information
• Pages visited
• Website interaction data

This information helps improve website performance and user experience.

2. How We Use Your Information

PremierU uses collected information to:

• Provide medical consultations and treatment services
• Schedule and manage appointments
• Communicate with patients regarding services and care
• Process payments and billing
• Coordinate prescriptions with licensed pharmacies
• Improve our website and services
• Comply with applicable laws and healthcare regulations

Health information is used only for legitimate medical, operational, and regulatory purposes.

3. Telehealth and Electronic Communications

PremierU may offer telehealth consultations using secure technology platforms. Information shared during telehealth appointments, including medical history, communications, and treatment plans, may be stored in secure electronic health record systems.

Patients choosing telehealth services acknowledge that electronic communication involves certain inherent risks, including potential security vulnerabilities, although PremierU takes reasonable measures to protect information.

4. Prescriptions and Partner Pharmacies

When medically appropriate, PremierU providers may prescribe medications to patients following a clinical evaluation. Prescriptions may be transmitted to licensed pharmacies selected by the patient or to a partner pharmacy that fulfills prescription orders on behalf of patients.

PremierU may share necessary patient information with partner pharmacies solely for the purpose of fulfilling prescriptions and coordinating care.

All prescriptions are issued by licensed healthcare providers following an evaluation consistent with applicable medical standards.

5. IV Therapy, Wellness Services, and Clinical Treatments

PremierU may offer certain in-clinic wellness services such as IV therapy, PRP/PRF treatments, metabolic testing, and other clinical services. Information related to these services may be recorded within the patient’s medical record as part of their healthcare documentation.

6. How We Share Information

PremierU does not sell personal or health information to third parties.

Information may be shared in the following circumstances:

Healthcare Providers and Staff

Information may be shared internally with licensed providers and staff involved in patient care.

Partner Pharmacies

Information necessary to fulfill prescriptions may be shared with licensed pharmacies.

Service Providers

We may work with third-party service providers who assist with:

• appointment scheduling platforms
• payment processing
• electronic health record systems
• secure communications
• website hosting and analytics

These vendors are required to maintain appropriate confidentiality and security safeguards.

Legal Requirements

Information may be disclosed when required by law or regulatory authorities, including public health reporting obligations.

7. Data Security

PremierU uses administrative, physical, and technical safeguards designed to protect personal information and health information from unauthorized access, use, or disclosure.

These safeguards include secure systems, access controls, and staff training regarding patient confidentiality.

While we strive to protect personal information, no transmission of information over the internet can be guaranteed to be completely secure.

8. Patient Rights

Patients may have certain rights regarding their personal and health information, including the ability to:

• Request access to their medical records
• Request corrections to inaccurate information
• Request restrictions on certain disclosures
• Request confidential communications

Requests regarding personal or health information may be submitted to PremierU using the contact information below.

9. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to:

• improve website functionality
• analyze website traffic
• enhance user experience

Users may adjust browser settings to limit or disable cookies.

10. Third-Party Websites

Our website may contain links to third-party websites or services. PremierU is not responsible for the privacy practices or content of those external websites.

Users should review the privacy policies of those third parties before providing personal information.

11. Children’s Privacy

PremierU’s services are intended for individuals aged 18 or older unless services are provided with appropriate parental or guardian consent.

We do not knowingly collect personal information from children without proper authorization.

12. Changes to This Privacy Policy

PremierU may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or privacy practices.

Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

PremierU

Phone: 618-750-5433
Email: info@premierumed.com
Address: 13 Wolf Creek Drive Ste